Delivering the highest return on your IT investment

YouNet US is the leading company in Enterprise Social Network provider globally on top of Bitrix. Based on years of first-hand experience, we can help you build the whole new innovative working environment, make it appealing to both your people and your leaders, while reducing operating costs.

With over 200 successful Enterprise Social Network projects behind us, we have learned how to deliver business value through enterprise social networks. It isn't just about an IT system, it's about building a new company culture and encouraging employees to take part in that process.

We will work with you to identify the critical business objectives of your community and develop a comprehensive plan designed to take you from initial launch to a thriving enterprise social network. Our implementation services go well beyond simply "standing up" your enterprise collaboration platform. We will work with you to develop the governance policies, training programs, and marketing communications plans required to ensure the success of your community.

After implementing new system, it is critical to drive adoption within the first three months of going live. If the solution is not well-accepted within these first few weeks, it is unlikely that the return on investment (ROI) will be fully realized. To ensure rapid user adoption and decrease the time to operational stability, YouNet US offers Consulting for Operations.
Our experts can ensure a successful software implementation by helping your end-users use the software effectively within the crucial first weeks. Common challenges you may experience include:
- A high number of trouble tickets: Most of these are "how to" questions rather than functional defects in the product.
- Different use cases than expected: Many use cases and usage patterns emerge only after people start using the software at scale.
- Low user adoption due to instability: People are naturally resistant to change, and a poor initial experience can lead to abandoning the new solution altogether.

Communicating between employees at a moment's notice can make the extra difference. YouNet US Collaboration Consulting services can help make those interactions richer and more productive while helping you get the most out of your systems and processes.

Take advantage of the latest collaboration tools and empower people to collaborate in the moment wherever and whenever. We will work with you to transform your existing work practices to become more agile and productive.

As a member of YouNet Group - the global leading company in social technology that enhance business operation, we are a trusted partner for your transformation journey with proven service management and transformation skills from YouNet US. Our services allow you to rapidly benefit from cloud and software-defined technologies in order to bring real value to the business. We work with you to jointly define your future target operating model, we realize the transformation project, end-to-end, and provide you support and maintenance services, while you keep control of your operations.

Our Consultants have decades of experience in planning and executing IT Service Management (ITSM) and IT Operations Management (ITOM) projects in business verticals covering Construction, Banking, Finance, Security, Retail, Software, and many more. In short, we know what it takes to get to the maturity level that your business is striving for and how to get you there. We understand the process and technical dependencies across related, and possibly even unrelated projects, and how to deliver them simultaneously. YouNet US can help turn your ideas into a strategic vision you can act on.

With years of experience in IT Operations and project implementation, YouNet US understands the challenges of organizational change. We can help your company develop and execute a change-leadership strategy, with a focus on purpose, alignment, and clarity. We also understand how the difficulties of technology adoption can disrupt a user's daily routine. We can help your organization achieve a successful deployment through acceptance and adoption. We help your users navigate through their challenges, establish change leaders, identify the appropriate training methods, and develop an effective communication strategy.

With over 200 successful Enterprise Social Network projects, we have extensive experience consulting in Business Process Development and Management. Our consultants have worked with customers to implement BP within their organizations, including analyzing and documenting existing business processes, developing and implementing BP plans, managing changes, and mentoring staff through the change process.

YouNet US works with each client to prioritize key processes based on the value at stake. For each priority process we develop a view of the current state based on operational data, using detailed process maps and analysis to help identify major gaps. We then work together with a cross-functional client team to define a series of principles that will guide the solution generation phase, and create a vision of the future state of each process from the ground up, along with the roadmap to achieve the near and long term results.

We work very closely with our clients in this type of project, enlisting a team from all the functional areas impacted at the leadership and the solution generation level. This allows us to eliminate waste, unnecessary wait times, reports, handovers and sign-offs, while ensuring the integrity of the process.